Nairobi studio. Working across Africa & beyond.WhatsApp: +254 714 810 918

Email marketing & customer retention

Plan, design and manage customer communications for launches, restocks, promotions, onboarding and repeat purchase.

Or call 0714 810 918

Is this what your business needs?

For e-commerce businesses, service teams and organizations with a permission-based audience that need better campaign planning or automated follow-up.

Useful email marketing depends on who receives a message, why they are receiving it and what they should do next. We bring planning, segmentation, copy, design and quality checks together so email supports the customer relationship rather than becoming another disconnected task.

What we can help with

01

Strategy & campaign planning

A calendar linked to your offers, events, product activity and customer questions.

02

Segmentation & lifecycle flows

Audience rules and automated journeys based on the data and events your platform supports.

03

Branded design & copy

Templates, content hierarchy and messaging that are recognizable and useful on smaller screens.

04

Setup, QA & testing

A review of links, content, audience rules and the agreed automation scenarios before launch.

05

Management & reporting

A practical review of campaign activity, available conversion information and what to change next.

SERVICE PACKAGES

Packages & prices

Choose a package to ask about it on WhatsApp. We’ll confirm the details with you.

Email & retentionPROJECT

Email campaigns & flows

A scoped email project based on your platform, customer journey and content requirements.

Request a quote / project
  • Campaign or automation plan
  • Segmentation and message structure
  • Branded design and copy
  • Setup, QA and reporting framework

Quote depends on campaign count, flow length, platform integrations and required creative assets.

Guide prices for defined scopes. USD figures are estimates. We confirm the quote currency and any separate costs before you commit.

How we handle the project

01

Map the messages customers need.

We identify the moments where a follow-up is useful: a new subscription, a product launch, a restock or a customer returning. The plan separates ongoing automations from individual campaigns.

02

Build from your platform and data.

Segmentation and automation depend on the information available and the integrations in place. We review those requirements before confirming the flow count and messages.

03

Check the details before sending.

Campaign quality includes accurate offers, suitable audience selection, working links and a clear destination. Reporting should distinguish platform-attributed activity from wider business outcomes where relevant.

Frequently asked questions

Can you work with our current email platform?

We review the platform, integrations and access before confirming the scope. Tell us which system you use and what is already in place.

How many flows or emails are included?

Email is quoted by scope. Your proposal specifies campaigns, automations, message count, design, copy, revisions and implementation.

Do you sell email lists?

No. We work with permission-based audiences and help plan appropriate signup and customer communication routes.

Can we see examples of the design work?

Yes. The Work page includes selected email creative. We can discuss relevant requirements in a consultation.

LET’S TALK ABOUT YOUR BUSINESS

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or marketing?

Send us a WhatsApp message. Tell us what you need,
and we’ll help you work out the cost and next steps.

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