Digital strategy & roadmap
A review of your current channels, customer journey and systems, followed by a prioritized plan with responsibilities and measures.
Digital growth & automation
Connect your customer journey, sales tools and everyday processes so growth does not create more manual work.
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Is this what your business needs?
For businesses managing leads across several inboxes, copying the same information between systems, or investing in digital activity without a shared plan.
A new channel or tool can solve one problem and create three more when it is disconnected from the rest of the business. We start by understanding how enquiries, customers and information move through your team. Then we identify the tools, handoffs and repeated tasks that deserve attention.
What we can help with
CRM & sales systems
Pipeline stages, contact fields, ownership and follow-up workflows, with platform selection or setup scoped to your needs.
Business process automation
A mapped workflow showing triggers, actions and exceptions before an integration is configured or built.
Customer experience & omnichannel
A clearer route between discovery, enquiry, purchase and support across your store, website and customer communications.
Analytics & decision support
A practical measurement framework that connects the questions you need answered to the information you can collect.
SERVICE PACKAGES
Packages & prices
Choose a package to ask about it on WhatsApp. We’ll confirm the details with you.
Strategy & automationPROJECT
WhatsApp Business kit
Make business enquiries easier to handle with a clearer WhatsApp presence.
KSh 3,000 / project
- Business profile setup
- Product or service catalog
- Auto-reply setup
- Branded profile image
- 5 status templates
This covers WhatsApp Business setup. API-based automation, integrations and usage fees need a separate scope.
Ask about this packageGuide prices for defined scopes. USD figures are estimates. We confirm the quote currency and any separate costs before you commit.
How we handle the project
Map the work before choosing the tool.
We walk through a real enquiry or order with you. Where does it arrive? Who owns it? What gets copied, missed or delayed? This gives the project a concrete starting point rather than a long software wish list.
Prioritize changes your team can maintain.
We separate essential fixes from useful additions. The roadmap explains dependencies, the level of effort and what a successful implementation should change in the day-to-day operation.
Build around real operating rules.
Automation needs clear ownership, sensible exceptions and a way for someone to step in. We test the agreed scenarios and document what the workflow does so the team can use it confidently.
Frequently asked questions
Ask us about strategy & automationCan you improve systems we already use?
Yes. We first review your current workflow and access. Keeping a useful existing tool may be more practical than replacing it. Recommendations depend on the integrations and permissions available.
Do you work with CRM platforms?
CRM and sales systems are part of our capabilities. The platform, data migration, integrations and training are scoped after reviewing your requirements.
Is this suitable for a small business?
Yes. A focused project might be a WhatsApp setup or an enquiry workflow. It does not need to become a large transformation project.
What is separate from the project fee?
Software subscriptions, third-party usage charges and any ongoing maintenance are identified in the written scope.
Plan your next step
Read the practical guides before you choose a service.